The Athena Dinner

An exclusive dinner discussion for C-level Executives and Senior CX Leaders of prominent firms in Atlanta

Accelerating Innovation Through Digital Transformation

 

Digital transformation. It’s disrupting nearly every industry and impacting what it means to deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value—without driving additional costs.

As customer expectations continue to rise and they increasingly demand experiences that value their time – CMO.com found that 56% of customers are more loyal to brands who understand their priorities and preferences – it’s become a necessity for companies to take advantage of new technologies that create personalized, predictive and effortless experiences. Undergoing a digital transformation today will enable your company to remain relevant and competitive in your respective industry tomorrow.

We will be discussing:

  • How digital transformation can revolutionize and improve customer experiences
  • Strategies for achieving optimal human capital with digital transformation
  • Why creating personalized and predictive customer experiences is now imperative
  • How your company can cope with new technologies arising from digital transformation

6:30 pm: Arrival of guests and reception
7:00 pm: Welcome by The Ortus Club and short address from [24]7.ai
7:10 pm: Discussion instigated by the moderator and continued by the group
7:45 pm: Starters served
8:00 pm: Discussion brought to a close and guests are encouraged to continue networking
9:00 pm: Change of seats before dessert

Four Seasons Hotel, Madison Room
75 14th St NE, Atlanta, GA 30309, USA

Thursday, 28th of February 2019

Four Seasons Hotel, Madison Room, Atlanta

Attended by:

Managing Director of Services Advanced Analytics at NCR
Head of Customer Care at BD
Head of CX Design & Research Practice at Primerica
EVP of Consumer Experience at Alight Solutions
SVP at Alight Solutions
SVP of International Operations & Global Data Contributor Services Leader at Equifax
SVP, Head of HealthCare at First Data Corp
Global VP of Operations at ACN
VP at NCR
VP of Learning & Development at Asbury Automotive Group
VP of Technology & Solution Provider Strategy at Deloitte Consulting
VP of Global Business Development at Equifax
VP, Global CFO at Coca-Cola
AVP of UX Innovation & CX Transformation at AT&T
Director of Engineering at SiteOne Landscape Supply
Director of User Experience Design & Customer Engagement at Assurant

Hosted by:

Jess CirciThe Athena Dinner